About Guestfix · Since 2018

The Hotel Day,Rewritten

Hotel management for small and independent hotels, built around the way a front desk really works.

Not five pieces of software but one system

Our Letter

Dear hotelier,

Most small hotels run their day on a property management system, a channel manager, a booking widget and a spreadsheet for everything else. Since we started in 2018, we have watched good front desk teams spend their shift keeping those screens in agreement.

So we took the usual way of running a hotel and started editing.

  1. Running a hotel takes not five pieces of software but one system.
  2. Every booking gets not typed in twice but entered once, and the booking sites follow.
  3. Taking a booking means not a long form but a few taps on a calendar that opens on today.
  4. Check-in means not finding the booking, the email and the payment but one look, because it’s already there.
  5. The bill is not added up at checkout but ready when the guest leaves.
  6. A new receptionist checks a guest in not once they have learned the system but on their first day.
  7. When someone at the desk is stuck, the answer is not somewhere in a manual but one plain question to the assistant.

It works on the computer at the desk, the tablet in the office and the phone in your pocket. You keep the booking sites you sell on, and your guest records belong to your hotel.

And when you need us, you don’t write to a ticket queue. You talk to the team that builds Guestfix.

With warm regards,

The Guestfix team

Guestfix Sh.P.K.

And a Few Lines More

A P.S. for Everyone on Your Team

  • P.S. to the front desk

    Arrivals, departures and who is in house are on one screen. A guest’s requests and what they have paid sit on their booking, not on sticky notes around the desk.

  • P.S. to housekeeping

    Open the Housekeeping page in your phone’s browser and your rooms are there, in order, with nothing to install. Mark a room ready and the front desk sees it straight away.

  • P.S. to whoever does the money

    Each stay has one bill for its charges, payments and the invoice. Extras and payments land on it as they happen, so at check-out the balance is right and the invoice comes straight from it.

No Fine Print

What We Will Do for You

  • Free migration, done for you

    Send us an export, a spreadsheet or even screenshots. Your rooms, rates and bookings are entered for you.

  • We set it up with you

    Guestfix is set up around your hotel, so your team can work in it from the first day.

  • We answer when you write

    Email and WhatsApp support on every plan, from the people who build Guestfix.

  • Your guests’ data stays yours

    It belongs to your hotel. We keep it secure and never sell it.

See the Rewrite for Yourself

Book a demo with the team, or try Guestfix on your own first.

Or just say hello. Contact Us