AI Assistant

Ask Your Hotel,It Gets It Done

The AI assistant sits beside your calendar. Ask about free rooms, arrivals or a guest’s bill in your own words, and it answers from your live data. Ask it to book or check someone in, and it does it once you say yes.

A picture of the Guestfix calendar with the AI assistant’s chat beside it, playing four example conversations in turn. The buttons above it switch between them.

  1. Book a room: you ask for a double for Ellen Parsons from Friday to Sunday; the assistant finds room 102 free, quotes €192 and asks first; you reply “Yes, book it” and the booking appears on the calendar.
  2. Today’s arrivals: you ask who is arriving today; the assistant answers Peter Kingsley in room 103 and Mark Cooper in room 105, and both stays are picked out on the calendar.
  3. Extend a stay: you ask to extend Daniel Ross by one night; the assistant shows the new dates and the new price of €496 and asks first; you reply “Yes” and his stay on the calendar grows by Saturday night.
  4. Check in: you ask to check in Peter Kingsley; the assistant shows his room and dates and asks first; you reply “Yes” and his stay on the calendar turns to in-house.

What You Can Ask It to Do

Ask

Ask About Your Hotel

Ask the way you would ask a colleague at the desk. The answer comes from your live calendar and bookings, so it is right for this minute, not for this morning.

  • Free rooms and availability for any dates
  • Room types, rate plans and add-ons
  • Today’s arrivals, departures and in-house guests
  • Find a booking by name, confirmation number, room, status or dates

Bookings

Book and Change Stays

Ask it to book, and it picks the best-matched room and shows you the price first. For new dates it checks the room is free and works out the new price. Moving a stay or adding a room, it says what will change and waits for your yes.

  • New bookings on the best-matched room, or the one you name
  • Change dates, with availability checked and the price updated
  • Move a stay to another room
  • Add or remove a room, or cancel a booking or one room of it
See the calendar

Front desk

Check In and Out

When a guest walks in, say so. The assistant finds the booking, tells you the room and dates, and checks them in once you say yes. Check-out works the same way.

  • Check guests in and out by name
  • One room of a group booking at a time, if you need to
  • The calendar and the front desk board update straight away

Money

Charges, Payments and Invoices

Add a dinner or a transfer to a guest’s bill, record what they paid, and make the invoice, all from the chat. It tells you the amount first, and the bill updates the moment you say yes.

  • See a stay’s charges, payments and balance
  • Post a charge, with your tax applied
  • Record a payment
  • Make the invoice and mark it paid

Asks first

It Asks Before It Acts

The assistant never books, charges or checks anyone in on its own. It tells you what will happen and the price, then waits until you type yes.

  • A summary and the price before every booking
  • The exact amount before every charge, payment or invoice
  • A clear question before every check-in, check-out or cancellation
  • Only your own hotel, and only what your role allows

On your phone

On Your Phone

Not at the desk? Message the assistant on WhatsApp or Telegram and ask the same questions. New bookings, changes and cancellations reach your phone as they happen.

  • Chat from the app or from the WhatsApp and Telegram bots
  • Booking notifications sent to WhatsApp or Telegram
  • Guestfix itself works on any phone, tablet or computer

Things you can say

Things You Can Say

Real requests from a day at the front desk. Pick one to see the reply.

Questions

Answered from your live calendar.

Bookings

Quoted first, booked on your yes.

Stays

Check-ins, new dates and room moves.

Money

Bills, payments and invoices.

Hi! I can help you check availability and book rooms. Pick a sentence to see what I’d reply.

Every sentence is something the assistant really does.

The complete list

Everything the AI Assistant Does

What it answers, what it does, and where you can reach it, grouped by the job it does.

27 features in 6 groups

Plans

Included in Both Plans

The AI assistant is in Standard and in Pro, for everyone on your team.

See pricing

It works with what you already use

The same calendar, bookings and bills as the rest of Guestfix. There is nothing extra to set up or keep in sync.

Questions

Before You Ask It Anything

What owners ask us before they let the assistant help at the desk.

Ask Your First Question Today

The AI assistant, your calendar and your bookings in one. Try Guestfix free for 14 days. No credit card required.

The AI assistant is in both plans. See pricing